tag:blogger.com,1999:blog-920085269018735929.post4586249932929401745..comments2012-10-19T02:39:32.410+01:00Comments on steve lee design: Service Design vs. Bureaucracy: How Human is Your Business?Steve Leehttp://www.blogger.com/profile/02281811835807090621noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-920085269018735929.post-126945928776982732010-12-06T20:18:49.917+00:002010-12-06T20:18:49.917+00:00Thanks Joel! Glad you liked it. I'm a regular ...Thanks Joel! Glad you liked it. I'm a regular visitor to plateandserve too.Steve Leehttps://www.blogger.com/profile/02281811835807090621noreply@blogger.comtag:blogger.com,1999:blog-920085269018735929.post-54333727806894465262010-12-06T17:01:15.587+00:002010-12-06T17:01:15.587+00:00Useful insight. Particularly like the Nordstrum ex...Useful insight. Particularly like the Nordstrum example! ThanksJoelhttps://www.blogger.com/profile/17107425011032051614noreply@blogger.com